Frequently asked question(FAQ's)
1. What level of Spanish Do I have?
These links can help assess your level:
The Common European Framework https://en.wikipedia.org/wiki/Common_European_Framework_of_Reference_for_Languages#Common_reference_levels
Corresponding British Levels for DELE Diplomas
As a guideline you can check some of the contents that are generally taught at different levels here:
If you are still unsure about your level please do not hesitate to contact us.
2. What are the Spanish courses about?
The courses are carefully designed to learn Spanish in a friendly and relaxed environment. All courses are based on lots of speaking and listening activities delivered by a native and qualified teacher. You can join most of the courses all year around for a minimum of 7 or 8 weeks. Normally the lessons last 2h although there are some 1h 45min lessons.
3.How Do I book the course?
You can book your course by paying the pack of lessons of your choice on the website. If you need assistance do not hesitate to contact us by email or on the phone(We might be in lessons so If we do not pick up the phone, please leave a message and we will get back to you as soon as possible).Once the payment is processed you will receive a confirmation email from us within 24h hours.
4. How many students are per class?
10 students at the most per course! So you will have the opportunity to participate actively in every lesson.
5. How can I pay?
1)You can pay by card on the website by clicking on the link “ Buy now”.
2)By bank transfer.
3)By cash or cheque in the first lesson.
6. Do I need a book for the course?
We provide the resources for every lesson. However we recommend you to buy the course book. We normally use the books "Pasos " and "Aula internacional" in our lessons.
7.I can not find what I am looking for……
If you can not find an appropriate course or the times are nor suitable for you let us know and we will try to help you find an alternative. We are flexible.
If you need to cancel your participation before the start of the course we will give you back the money straight away (£20 fee for administration costs apply). Unfortunately if you have already started the course no refunds will be made.
The course must be completed in the next 8 weeks after the start date. However if you can not attend a lesson we will try our best to offer you an alternative date depending on the availability.
Private lessons cancelled within 24 hours will charged in full.
All courses are run from September to August. The term dates in 2018/2019 are:
Courses begin in the first week of September and finish in the 3rd week of December.
Courses begin in the second week of January and finish in the week before Easter.
Courses begin in the next week after Easter and finish in the end of August.